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wzt15wzt15

伴读书童


谁能帮我分析一下酒店的Cancellation Policy

ARRIVAL DATE:_________________ DEPARTURE DATE:________________
NOTE:
Your rates are special and contracted for this program only.
Reservations three (3) days prior to and three (3) days after the listed program dates will be confirmed on space available basis.
Check-in begins at:
3:00 p.m./Check-out:
12:00 p.m./Late checkout charge will apply.
Room attendant gratuities are discretionary, and $2.50 per room, per day is suggested.
Porterage for groups is an automatic $5.50+tax per person round-trip charge which will be applied to your individual guest folio.
Room categories are limited and based on availability.
Reservations are accepted in order of their receipt. Please select your room category by circling your selection.
Room Only:
Terrace:$165.00
Partial Ocean View:$180.00
Ocean View:$200.00
Premium Ocean View:$220.00
Ocean Front:$255.00

Rollaway charge of $40+tax per day will apply when one is requested.
The third person charge is $60+tax per day. (Maximum occupancy of EITHER three (3) adults, OR two (2) adults and two (2) children 17 or younger permitted in a room.)

ONE-NIGHT DEPOSIT REQUIRED (plus tax) to guarantee your reservation.
You may apply to a major credit card.
Cancellation of reservations after May 21, 2007 and fourteen days prior to arrival will be subject to a cancellation fee of
two (2) nights’ room charge.
Individual cancellations within 14 days and any no shows will be assessed a three (3) night’s room charge.

(Name on card)____________________________________________

Number__________________________________Exp. _____________

Signature_________________________________________________
OR enclose check payable to:Mauna Kea Resort

补充 - 1年前

我不清楚在5月21日之前预订,并取消是否需要付费。我的理解是如果在5月21日之间预订并取消,预订费就拿不回来了,但是没有额外的惩罚。而在5月21日之后取消会加收一天到二天的房费作为惩罚。
但我问美国组织这个项目的工作人员他们说:
There is no cancellation before May 21.
There is a one night cancellation between May 21 and June 5.
There is a two night cancellation from June 6 onwards.
Please refer to the hotel reservation form.
Hope this helps explain the hotel’s cancellation policy.
是我弄错了吗?大家帮我分析一下。这个对我很重要,谢谢了!

补充 - 1年前

5月21日之前取消,预订费是不是就拿不回来了

补充 - 1年前

我知道5月21号之前取消是没有处罚的,但是预订的房费会不会被扣掉呢?

还可输入300个字

请输入上图中的验证码,字母不区分大小写。

点击查看更多 cancellation policy 餐厅 相关信息

hoyingzhehoyingzhe

探花


最佳答案 - 由投票者1年前选出

合约文件说的很清楚, 有以下4种惩罚:
1. Cancellation of reservations after May 21, 2007 ; and
2. fourteen days prior to arrival
以上两种惩罚两晚房租.
3. cancellations within 14 days; and
4. any no shows
以上两种惩罚三晚房租.

如果你定在5月21日前,你也需要提前14天取消,否则罚你2天房租.
如果你定在5月21日后, 你提前14天取消也罚你2天, 不够14天罚3天.
任何no show也罚是3天。

所以,你想没有罚款就必须在5月21日前提前14天取消。工作人员的解析没有理据。

0 0
  • hoyingzhehoyingzhe

    探花


    还不明白? 5月21日前提前14天取消!! 即5月7日前就没事. 要罚就起码2天. 你定那天? 说去来帮你算.

  • wzt15wzt15

    伴读书童


    我的问题是5月21日之前取消会不会罚,之前交的一日的房钱会不会被扣掉!

还可输入300个字

请输入上图中的验证码,字母不区分大小写。

其他回答(1)

  • victoriavictoria

    尚书


    没提5月21日前取消有没有refund,
    5月21日之后取消罚两天的房费,就是说出去定金还要再罚一天
    14天前取消罚3的房费,就是说出去定金还要再罚两天

    还可输入300个字

    请输入上图中的验证码,字母不区分大小写。

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